Euler help desk¶

We have in-person office hours every 2 weeks on Tuesday afternoon. In the year 2026, help desk sessions will alternate between Hönggerberg and Zentrum:

Tuesday, 20 Oct 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg
Tuesday, 03 Nov 2026, 14:00-16:00, in HG F26.1 on campus City Center
Tuesday, 17 Nov 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg
Tuesday, 01 Dec 2026, 14:00-16:00, in HG F26.1 on campus City Center
Tuesday, 15 Dec 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg

What we can help you with¶

We will be happy to

help you to access the cluster and/or point you towards the relevant documentation to solve your issues
help you to find the relevant modules to run software on Euler
help you to run your code on the cluster
explain the internal functioning of the cluster and the optimal use of Euler
provide any help related to the batch system

How to prepare¶

Bring your laptop!
Come with a clear question in mind.
If the issue is related to a job (no matter if pending, running or done), keep the jobid and the slurm-*.out logfile at hand.
If you have a specific code that you want to run, bring it with you.