Euler help desk¶

We have in-person office hours every 2 weeks on Tuesday afternoon. In the year 2026, help desk sessions will alternate between Hönggerberg and Zentrum:

Tuesday, 07 Apr 2026, 14:00-16:00, in HCI D4 on campus Hönggergerg
Tuesday, 21 Apr 2026, 14:00-16:00, in IFW C33 on campus city centre
Tuesday, 05 May 2026, 14:00-16:00, in HCI E8 on campus Hönggerberg
Tuesday, 19 May 2026, 14:00-16:00, in IFW C33 on campus city centre
Tuesday, 02 Jun 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg
Tuesday, 16 Jun 2026, 14:00-16:00, in IFW C35 on campus city center
Tuesday, 30 Jun 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg
Tuesday, 14 Jul 2026, 14:00-16:00, in IFW C35 on campus city center
Tuesday, 28 Jul 2026, 14:00-16:00, in HCI D4 on campus Hönggerberg
Tuesday, 11 Aug 2026, 14:00-16:00, in IFW A34 on campus city center
Tuesday, 25 Aug 2026, 14:00-16:00, in HCI F2 on campus Hönggerberg
Tuesday, 08 Sep 2026, 14:00-16:00, in IFW C35 on campus city center

What we can help you with¶

We will be happy to

help you to access the cluster and/or point you towards the relevant documentation to solve your issues
help you to find the relevant modules to run software on Euler
help you to run your code on the cluster
explain the internal functioning of the cluster and the optimal use of Euler
provide any help related to the batch system

How to prepare¶

Bring your laptop!
Come with a clear question in mind.
If the issue is related to a job (no matter if pending, running or done), keep the jobid and the slurm-*.out logfile at hand.
If you have a specific code that you want to run, bring it with you.